What we collect
To deliver your order and run your account, we collect:
- Recipient and sender details - names, addresses, phone numbers.
- Payment information - processed by our payment partner; we never store the full card number.
- Order history and BloomPass status - to power your account.
- Anonymous browsing telemetry - to fix bugs and improve performance.
How we use it
Only to fulfill orders, communicate about them, run your account, and improve our service. We don't use your data for targeted advertising - there's no third-party ad network embedded in our site.
Your rights
You can request a copy or deletion of all your data at any time. California residents: see our Do Not Sell My Personal Information page. EU/UK residents: full GDPR rights apply, exercised by emailing privacy@gofloristgo.com.
Data retention
Order history is retained for 7 years to support tax, fraud, and customer disputes. Anonymous telemetry: 90 days. Marketing email lists: until you unsubscribe. Account deletion removes all PII within 30 days, except records we're legally required to retain.
Contact
Questions or requests: privacy@gofloristgo.com. We respond within 5 business days. Postal: GoFloristGo, Inc. · Privacy Office · 100 State Street, Boston, MA 02109.