On this page· 5 sections
Standards we follow
We target WCAG 2.1 Level AA across the entire customer experience. Our internal design system enforces color contrast, keyboard interaction, and focus management at the component level - so accessibility is checked into code, not bolted on at the end.
What we ship
- Full keyboard navigation across the entire site.
- Screen-reader friendly markup (semantic HTML, ARIA where it helps).
- Visible focus indicators on every interactive element.
- Color contrast meets or exceeds 4.5:1 for body text, 3:1 for large text.
- Alt text on every meaningful image. Decorative images marked as such.
- Forms that announce errors in plain language, not generic codes.
- Skip-to-content link on every page.
- Respect for
prefers-reduced-motionacross all animations.
Known gaps
We're honest about what isn't there yet:
- Compare map sidebar on the florist comparison page needs an enhanced screen-reader list view. Shipping Q3 2026.
- Gift-card design picker is keyboard-navigable but missing high-contrast variants. Shipping with gift-card launch in v1.1.
- Florist photo carousels on storefront pages don't yet expose a text-list fallback. Tracking in our backlog.
Report a barrier
Found something hard to use? Email accessibility@gofloristgo.com with (a) what you were trying to do, (b) what assistive tech you were using, and (c) where on the site it happened.
We respond within 2 business days and aim to fix verified issues within 14 days. Critical blockers we hotfix the same day.
Third-party audits
We commission an external WCAG audit annually. Most recent: March 2026 by Deque Systems. Full report available on request to accessibility@gofloristgo.com.