Refusals happen at the door, not at the shop, and in this county they are building-specific enough to be worth naming. The Salah Foundation Children's Hospital on the Andrews Avenue campus and Joe DiMaggio Children's Hospital on Johnson Street are the two hardest addresses to get a delivery into: their cancer, cardiac and critical-care units want nothing with lily pollen, nothing with a scent, and no latex, and the newborn intensive-care units generally take nothing living through the door at all. If the baby is in a NICU, the delivery that actually reaches the family is one to a parent lounge, or to whatever address they are sleeping at that week. At Holy Cross, the Bienes cancer center handles the most guarded adult population in Broward — lilies are out, anything that sheds pollen is out, scent is out, and for a patient whose counts are down, live potting soil is often out as well, so the plant you were going to send should be a discharge gift rather than a bedside one. On the Andrews Avenue campus, trauma and critical care do not take arrangements into rooms; those become a handoff at a lobby or a family lounge. Behavioral-health units across Broward, including the Fort Lauderdale Behavioral Health Center in Oakland Park, generally accept no deliveries whatsoever. At the other end, the maternity and post-surgical floors at Memorial Regional and Broward Health are the friendliest addresses on this page and will take nearly anything you send.
Almost every failed get-well delivery in Broward fails on the address rather than the flowers. Every hospital here wants the patient's full legal name plus a room or unit, and none of them will go hunting through a census on a first name and a floor guess. If the patient chose to stay off the facility's directory, staff are not permitted to confirm they are even in the building, so an arrangement with no room number has nowhere to be taken and parks at an information desk. Get three facts from the family before you order — hospital, unit, room — and if only two are available, ask for a mobile number and send to the house instead. There is a second wrinkle particular to this county: a large share of Broward's patients are not residents. Someone taken to Broward Health Medical Center, Holy Cross or Memorial Regional from a beach hotel, a 17th Street condo rental or a ship at Port Everglades has no Florida address at all, so the hospital is the only target while they are admitted and the hotel becomes the target afterward. And when a hurricane watch goes up, Broward hospitals move into ride-out mode and stop accepting outside deliveries; we hold the order and run it once the county reopens rather than sending a driver at a locked campus.